MEFCU Direct

Yes. Your funds remain safe and secure at all times. Accounts continue to be insured by the National Credit Union Administration for up to $250,000 per member.

No. You will only have one member number per Social Security Number (or Tax ID number for businesses). All your accounts will be viewed under this number.

Please view the USALLIANCE fee schedule for all information on fees.

221981063

Members can make cash and check deposits at USALLIANCE branches, shared branch locations, and designated deposit-taking ATMs. Additionally, check deposits can be made via Digital Banking mobile deposit and by mailing deposits to:

USALLIANCE Financial
411 Theodore Fremd Avenue, Suite 350
Rye, NY 10580-1410

Activation directions can be found on a sticker placed on the front of the card.

USALLIANCE does not utilize the Allpoint network. For surcharge free transactions, you can utilize an ATM that participates in the CO-OP network or any Citibank branch ATMs. Please visit our branch and ATM locator for the ATM nearest you.

In order to register for online access to credit card account information, you must go to www.ezcardinfo.com and complete the following steps:

1. Click "Enroll Now" on the home page
   
   
2. Enter your credit card number and click "Begin Enrollment"
   
   

MEFCU credit card accounts will be converted later in 2024, at which time you will be reissued a USALLIANCE credit card in place of your existing MEFCU card.

MEFCU credit cards will convert to USALLIANCE in Spring 2024. We will transfer all your points to your new USALLIANCE credit card at that time.

One difference is that, currently, MEFCU reward points DO NOT expire and USALLIANCE reward points expire after three years. Once the points are converted in Spring 2024, all rewards points will expire after three years. Members will be informed of any additional changes as the credit card conversion date approaches.

No. Your loans will continue with the same terms and payments. However, your loan account numbers will change so any automatic payments from other institutions will need to be updated on or after September 29th.

USALLIANCE Financial
411 Theodore Fremd Avenue, Suite 350
Rye, NY 10580-1410

No. Beginning October 1, please call (800) 431-2754 to speak with Member Services. Representatives are available weekdays 7:30 AM to 8:00 PM ET and Saturdays 9:00 AM to 3:00 PM ET. You may also utilize the Live Chat service on our website to communicate directly with a knowledgeable Member Services Representative during the same hours. Your PIN will be the last four digits of your SSN.

No. The MEFCU website will no longer be available after conversion. As of October 1, account access, online applications and other important product and service resources will transition to usalliance.org.

Yes, you will have to register for USALLIANCE Digital Banking by visiting usalliance.org.

To register, you will need the following information:

• First Name
• Last Name
• Social Security Number
• Date of Birth
• Account Number
• Zip Code

We have made every effort to preserve your existing username, but you may be prompted to create a new one upon registration.

If you are prompted to create a new username and password, please follow the guidelines below.

Username must:

• Have between 8-32 characters
• Not contain any of the following special characters: `~!@#$%^&*()_+=[]{};:’”?<>.,/\-
• Not contain whitespace

Password must:

• Have between 10-99 characters
• Contain at least one letter
• Contain at least one number
• Contain at least one uppercase letter
• Not contain any of the following special characters: `~!@#$%^&*()_+=[]{};:’”?<>.,/\-
• Not contain whitespace

No. Only activity from October 1, 2023 forward will be accessible in Digital Banking.

Yes. You can access the USALLIANCE 24-hour Dial-Up telephone banking service by calling (800) 431-2754 and selecting option 2.

You can use Dial-Up telephone banking to:

• Obtain an account summary
• Transfer money
• Make a loan payment
• Advance from a loan
• Obtain account details

Please note that check withdrawals are not allowed through Dial-Up. You may request a check withdrawal by calling Member Services at (800) 431-2754.